This User Agreement and all policies contained in our applications and websites set out the terms on which Envicto Marketplace Private Limited’s offers you access to and use of our applications, websites, services, applications, and tools (collectively referred to as "Services") All policies, the Mobile Devices Terms, and the User Privacy Notice are incorporated into this User Agreement. You agree to comply with all the above when accessing or using our Services.

The entity you are contracting with is Envicto Marketplace Private Limited having its registered address at 131 Siddhnath Complex, KV Road, Jamnagar, Gujarat, India.

Envicto Marketplace Private Limited Inc. is a Financial Technology Company that owns Gowithdraw.com. A retail and corporate Merchant / Biller platform that unlocks substantial value to all such customers [Retail & Corporate], who/which pays monthly Rentals or Vendor Payments over the Merchant / Biller Platform.

Envicto Marketplace Private Limited continuously endeavours to provide its valued customers innovative, market-first solutions, and services. With Envicto Marketplace Private Limited's Gowithdraw Merchant / Biller Platform Service, customers can pay their rent, register home loan, register vehicle loan, and earn a host of EXCLUSIVE benefits. Personalized Technology Dashboard, Automatic Rent Receipt, Various Payment options, Unique & Exclusive Insurance Products with monthly [0% EMI Charges] premium, Data Analytics Support, Online TDS Settlement Module, Reward Points, Stronger CIBIL Score & Merchant triggered various Discount Offers.

Envicto Marketplace Private Limited  Platform Service grants you the right to use the Application only for your personal use. You must comply with all applicable laws and third-party terms of Agreement when using the Application (e.g., your wireless data service agreement).

In connection with using or accessing the Services, you will not:

• Post, list or upload content or items in inappropriate categories or areas on our application and sites.
• Breach or circumvent any laws, third-party rights or our systems, policies, or determinations of your account status.
• Use our Services if you are not able to form legally binding contracts (for example if you are under 18 etc.), or are temporarily or indefinitely suspended from using our sites, services, applications or tools.
• Fail to fulfill your legal and contractual obligations under the Lease Agreements to be executed by you. manipulate or interfere with any other user's listings.
• Post false, inaccurate, misleading, defamatory, or libelous content.
• Take any action that may undermine the feedback or ratings systems.
• Transfer your Envicto Marketplace Private Limited Account (including Feedback) and user ID to another party without our consent.
• Distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes.
• Distribute viruses Trojan horses, corrupted files, or any other similar software or any other technologies that may harm Envicto Marketplace Private Limited or the interests or property of users, or that may damage the operation of another's computer. use any robot, spider, scraper, or other automated means to access our Services for any purpose.
• Bypass our robot exclusion headers, interfere with the working of our Services, or impose an unreasonable or disproportionately large load on our infrastructure.
• Export or re-export any Envicto Marketplace Private Limited application or tool except in compliance with the export control laws of any relevant jurisdictions and in accordance with posted rules and restrictions.
• Reproduce, perform, display, distribute, reverse engineer, or prepare derivative works from content that belongs to or is licensed to Envicto Marketplace Private Limited, or that comes from the Services and belongs to another Envicto Marketplace Private Limited user or to a third party including works covered by any copyrights, trademark, patent, or other intellectual property right, except with prior express permission of Envicto Marketplace Private Limited and/or any other party holding the right to license such use.
• Commercialize any Envicto Marketplace Private Limited application or any information or software associated with such application
• Harvest or otherwise collect Information about users without their consent.
• Circumvent any technical measures we use to provide the services.
• Advertise or offer to sell any goods or services for any commercial purpose on the service, which are not relevant to the services offered on the service.
• Conduct or forward surveys, contests, pyramid schemes, or chain letters. Impersonate another person or allow any other person or entity to use your identification to post or view comments.
• Post the same note repeatedly (referred to as 'spamming').Spamming is strictly prohibited.
• Download any file posted by another User that a User knows, or reasonably should know, cannot be legally distributed through the service.
• Imply or state that any statements you make are endorsed by Envicto Marketplace Private Limited, without the prior written consent of Envicto Marketplace Private Limited.
• Adapt, alter, license, sublicense, or translate Envicto Marketplace Private Limited for your own personal or commercial use.
• Remove or alter, visually or otherwise, any copyrights, trademarks, or proprietary marks and rights owned by Envicto Marketplace Private Limited.
• Upload content that is offensive and/or harmful including, but not limited to, content that advocates, endorses, condones or promotes racism, bigotry, hatred or physical harm of any kind against any individual or group of individuals.
• Upload content that provides materials or access to materials that exploit people under the age of 18 in an abusive, violent, or sexual manner. All submissions made to Public Areas will be public, and Envicto Marketplace Private Limited will not be responsible for the action of other Users with respect to any information or materials posted in Public Areas.

If we believe you are abusing Envicto Marketplace Private Limited in any way, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your user account(s) and access to our Services, delay or remove hosted content, remove any special status associated with your Account (s), remove and demote listings, and take technical and/or legal steps to prevent you from using our services.

We may cancel unconfirmed accounts or accounts that have been inactive and dormant for a long time or modify or discontinue our Services. Additionally, we reserve the right to refuse or terminate all or part of our Services to anyone for any reason at our discretion.

When a Customer / Bank / Card Company / Insurance Company related issue arises, we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement to do the right thing for the Customer / Bank / Card Company / Insurance Company.

FEE: The fees we charge for using our Services are equivalent to what is overtly mentioned on the website against various services offering. We may change our prices from time to time by posting the changes on the Envicto Marketplace Private Limited Application or site 7 days in advance, but with no advance notice required for temporary promotions or any changes that result in the reduction of fees.

We may offer details of the property, including property images, descriptions, and property specifications that are provided by third parties (including users). You may use the said content solely in connection with your Envicto Marketplace Private Limited listings. The permission to use the said content is subject to modification or revocation at any time at Envicto Marketplace Private Limited's sole discretion.

While we try to offer reliable data, we cannot promise that the property information will always be available, accurate, and up-to-date, and you agree that you will not hold our information providers or us responsible for inaccuracies. The property information may include copyrighted, trademarked, or other proprietary materials. You agree not to remove any copyright, proprietary or identification markings included within the Information or create any derivative works based on the Information (other than by adding them in your listings).

We may delay, suspend, or reject a transaction for any Payment Account for any reason, including without limitation if we suspect the transaction subjects us to financial or security risk or is unauthorized, fraudulent, suspicious, unlawful, in violation of the terms of this Agreement, subject to dispute or otherwise unusual. Envicto Marketplace Private Limited’s Merchant / Biller platform carries out various checks and verification from time to time to ensure that the transactions are carried out in a compliant manner.

Subject to this Agreement, we will deposit to your Payment Account the amounts received by us for transactions submitted through the Service (less any applicable fees or other costs we may collect under this Agreement). Unless we, in our sole discretion, elect to deposit funds earlier, funds for any given transaction will not be deposited until we have received or sent the funds, and we or the designated financial institutions have accepted the transaction or funds.

You agree not to hold Envicto Marketplace Private Limited responsible and/or liable for any issue or claim arising out of any dispute whatsoever between you and the Processor and/or you and your bank or financial institution.

Links (such as hyperlinks) from the Envicto Marketplace Private Limited app to other sites on the Web do not constitute the endorsement by Envicto Marketplace Private Limited of those sites or their content. Such links are provided as an information service for reference and convenience only. Envicto Marketplace Private Limited does not control any such sites and is not responsible for their content. The existence of links on the service to such websites (including without limitation external websites that are framed by the Envicto Marketplace Private Limited service as well as any advertisements displayed in connection in addition to that) does not mean that Envicto Marketplace Private Limited endorses any of the Material on such websites or has any association with their operators. It is your responsibility to evaluate the content and usefulness of the Information obtained from other sites. The use of any website controlled, owned or operated by third parties is governed by the terms and conditions of use and privacy policies for those websites, and not by Envicto Marketplace Private Limited's Terms of Use and/or Privacy Policy. You access such third-party websites at your own risk. Envicto Marketplace Private Limited expressly disclaims any liability arising in connection with your use and/or viewing of any websites or other Material associated with links that may appear on the Envicto Marketplace Private Limited service. You hereby agree to hold Envicto Marketplace Private Limited harmless from any liability that may result from the use of links that may appear on the service.

Envicto Marketplace Private Limited may contact you using auto-dialled or pre-recorded calls and text messages, at any telephone number that you have provided us, to: (i) notify you regarding your Account; (ii) troubleshoot problems with your Account; (iii) resolve a dispute; (iv) collect a debt; (v) poll your opinions through surveys or questionnaires; or (vi) as otherwise necessary to service your Account or enforce this User Agreement, our policies, applicable law, or any other agreement we may have with you. Envicto Marketplace Private Limited may also contact you using auto-dialled or pre-recorded calls and text messages for marketing purposes (e.g., offers and promotions), Envicto Marketplace Private Limited may collect other telephone numbers for you and may place manual non-marketing calls to any of those numbers and auto-dialled non-marketing calls to any landline. Standard telephone minute and text charges may apply and may include overage fees if you have exceeded your plan limits.

Envicto Marketplace Private Limited may share your telephone number with its authorized service providers. These service providers may contact you using auto-dialled or pre-recorded calls and text messages, only as authorized by Envicto Marketplace Private Limited, to carry out the purposes we have identified above.

Envicto Marketplace Private Limited may, without further notice or warning and in its discretion, monitor or record telephone conversations you or anyone acting on your behalf has with Envicto Marketplace Private Limited or its agents for quality control and training purposes or for its own protection.

As a sub-vendor for Envicto Marketplace Private Limited, if Envicto Marketplace Private Limited provides you with any information, you, as a third-party organization, agree that you will use the Information only to provide value to such a user of Envicto Marketplace Private Limited. You may not disclose, sell, rent, or distribute a user's Information to a third party for purposes unrelated to the Services. Additionally, you may not use the Information for marketing purposes, via electronic or other means, unless you obtain the consent of the specific user to do so.

We try to keep our Services safe, secure, and functioning correctly, but we cannot guarantee the continuous operation of or access to our Services. Notification functionality in Envicto Marketplace Private Limited's applications may not occur in real-time. Such a feature is subject to delays beyond Envicto Marketplace Private Limited's control.

You agree that you are making use of our Services at your own risk and that they are being provided to you on an "AS IS" and "AS AVAILABLE" basis. Accordingly, to the extent permitted by applicable law, we exclude all express or implied warranties, terms and conditions including, but not limited to, implied warranties of fitness for a particular purpose, and non-infringement.

Besides, to the extent permitted by applicable law, we (including our parent, subsidiaries, and affiliates, and our and their officers, directors, agents, and employees) are not liable, and you agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages) resulting directly or indirectly from:

• your use of or your inability to use our services.
• guidance provided by Envicto Marketplace Private Limited; delays or disruptions in our services.
• viruses or other malicious software obtained by accessing or linking to our services.
• glitches, bugs, errors, or inaccuracies of any kind in our services.
• damage to your hardware device from the use of any Envicto Marketplace Private Limited service.
• the content, actions, or inactions of third parties, including items listed using our Services or the destruction of allegedly fake items.
• a suspension or other action taken with respect to your account or breach of the Abusing Envicto Marketplace Private Limited Section above.
• the duration or manner in which your listings appear in search results as set out in the Listing Conditions section above.
• your need to modify practices, content, or behavior or your loss of or inability to do business, as a result of changes to this User Agreement or our policies.

Envicto Marketplace Private Limited may decline to provide any service on National Holidays, Public Holidays, Government Holidays without any obligation to any customer or user. Envicto Marketplace Private Limited Customers are requested to report/inform us immediately of any misconduct or unsatisfied behavior of any of our (Envicto Marketplace Private Limited's) Service Provider so that Envicto Marketplace Private Limited can take action for improvement. However, if the misconduct is falling in the category of breach of the law, then Envicto Marketplace Private Limited' customers may wish to deal with that as per the applicable laws directly with the Envicto Marketplace Private Limited Service Provider, and Envicto Marketplace Private Limited will not be responsible in such case. Also, in case any criminal act is committed by the Envicto Marketplace Private Limited Service Provider while providing Services, the Envicto Marketplace Private Limited customer, at its own will can take direct action under the laws of the country and keep us informed on full details of the same. Envicto Marketplace Private Limited will not be a party to any such action. RELEASE If you have a dispute with one or more users, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release, you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims, which you may know or suspect to exist in your favor at the time of agreeing to this release. Envicto Marketplace Private Limited expressly disclaims any liability beyond service contract value that may arise between Users of its Service

To communicate changes/cancellation via e-mail/Whatsapp, please ensure that the tenant's registered e-mail ID/contact number are only used. This helps us validate any request pertaining to the registration. Any communication through an alternate e-mail ID shall not be considered as valid, and Envicto Marketplace Private Limited shall not be liable for any inconvenience as a result.

You will indemnify and keep us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of this Agreement, Lease Agreement, your improper use of Envicto Marketplace Private Limited's Services or your breach of any law or the rights of a third party.

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces, and other content (collectively "Proprietary Material") that users see or read on the Service is owned by Envicto Marketplace Private Limited or are used by permission. Proprietary Material is protected in all forms, media, and technologies now known or hereinafter developed. Envicto Marketplace Private Limited owns all Proprietary Material as well as the coordination, selection, arrangement, and enhancement of such Proprietary Materials as a Collective Work under the Intellectual Property Laws. The Proprietary Material protected by the domestic and international laws of copyright, patents, and other proprietary rights and laws. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from the Service without Envicto Marketplace Private Limited's express prior written consent. Any use of such Proprietary Material, other than as permitted therein, is expressly prohibited without the prior permission of Envicto Marketplace Private Limited and/or the relevant right holder. The service marks and trademarks of Envicto Marketplace Private Limited, including without limitation Envicto Marketplace Private Limited and the Envicto Marketplace Private Limited logo are service marks owned by Envicto Marketplace Private Limited. Any other trademarks, service marks, logos and/or trade names appearing on the Service are the property of their respective owners. You are not allowed to copy or use any of these marks, logos, or trade names without the express prior written consent of the owner.

You acknowledge that Confidential Information (as hereinafter defined) is a valuable, special, and unique asset of Envicto Marketplace Private Limited and agree that you will not disclose, transfer, use (or seek to induce others to disclose, transfer or use) any Confidential Information for any purpose other than disclosure to your authorized employees and agents who are bound to maintain the confidentiality of Confidential Information. You shall promptly notify Envicto Marketplace Private Limited in writing of any circumstances, which may constitute unauthorized disclosure, transfer, or use of Confidential Information. You shall make best efforts to protect Confidential Information from unauthorized disclosure, transfer, or use. You shall return all originals and any copies of any and all materials containing Confidential Information to Envicto Marketplace Private Limited upon termination of this Agreement for any reason whatsoever. The term "Confidential Information" shall mean any and all of Envicto Marketplace Private Limited's trade secrets, confidential and proprietary Information and all other Information and data of Envicto Marketplace Private Limited that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure. Confidential Information shall be deemed to include technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances, or other business information disclosed directly or indirectly in writing, orally or by drawings or observation.

Without limitation, Envicto Marketplace Private Limited may terminate or suspend your right to use the Service if you breach any term of this Agreement or any policy of Envicto Marketplace Private Limited posted on the Service from time to time, or if Envicto Marketplace Private Limited otherwise finds that you have engaged in inappropriate and/or offensive behaviour. In addition to terminating or suspending your Account, Envicto Marketplace Private Limited reserves the right to take appropriate legal action, including without limitation of pursuing civil, criminal, and injunctive redress Envicto Marketplace Private Limited may terminate or suspend your right to use the Service at any time for any or no reason by providing you with written or e-mail notice of such termination, and termination will be effective immediately upon delivery of such notice. Even after your right to use the Service is terminated or suspended, this Agreement will remain enforceable against you. You may terminate this Agreement at any time by ceasing all use of the Service. All sections, which by their nature should survive the expiration or termination of this Agreement shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of this Agreement.

We shall not be liable to fulfil our obligations under this Deed for any event, act or performance which is outside or beyond our control or the performance of which is materially dependent upon others including without limitation, war, acquisition, and requisition and consequences arising out of change in any Law by the govt. under any notification/govt. order, Act of God, irresistible forces, public enemy, civil disobedience, riots, floods, fire, calamity, earthquake, etc. ("Force Majeure"). Further, in case the Force Majeure events the Application or the website is rendered unfunctional, in such an event, we shall not have any liability whatsoever.

You and Envicto Marketplace Private Limited agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of the Envicto Marketplace Private Limited User Agreement, your use of or access to the Services, or any other dispute arising out of your lease agreement with other users, will be resolved in accordance with the provisions set forth in this Legal Disputes Section.

• Applicable Law : You agree that Indian laws will govern the User Agreement and any claim or dispute that has arisen or may arise between you and Envicto Marketplace Private Limited, except as otherwise stated in the User Agreement.
• Agreement to Arbitrate : You and Envicto Marketplace Private Limited each agree that any and all disputes or claims that have arisen or may arise between you and Envicto Marketplace Private Limited relating in any way to or arising out of this or previous versions of the User Agreement, your use of or access to Envicto Marketplace Private Limited's Services, or any other dispute arising out of your lease agreement with other users shall be resolved exclusively through arbitration by a sole arbitrator to be appointed by Envicto Marketplace Private Limited whose decision shall be final and binding. The Arbitration shall be governed by Arbitration and Conciliation Act, 1996, the place of arbitration shall be New Delhi, the language of the Arbitration shall be English.

Except as otherwise provided in this Agreement, if any provision of this User Agreement is held to be invalid, void or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions. In our sole discretion, we may assign this User Agreement by providing notice of such assignment in accordance with the Notices Section.

Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this User Agreement. We may amend this User Agreement at any time by posting the amended terms. Our right to amend the User Agreement includes the right to modify, add to, or remove terms in the User Agreement.

We will provide you a 14-day notice by posting the amended terms. Additionally, we will notify you through e-mail. Your continued access or use of our Services constitutes your acceptance of the amended terms. We may also ask you to acknowledge your acceptance of the User Agreement through an electronic click-through. This User Agreement may not otherwise be amended except through mutual Agreement by you and a Envicto Marketplace Private Limited representative who intends to amend this User Agreement and is duly authorized to agree to such an amendment.

The policies posted on our applications and sites may be changed from time to time. Changes take effect when we post them on the Envicto Marketplace Private Limited Application or site.

If you create or use an account on behalf of a business entity, you represent that you are authorized to act on behalf of such business and bind the business to this User Agreement. Such an account is owned and controlled by the business entity. No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this User Agreement.

The User Agreement, the User Privacy Notice, and all polices set forth the entire understanding and Agreement between you and Envicto Marketplace Private Limited and supersede all prior understandings and agreements of the parties.

The reviews are personal opinions/views of the customer herself/himself, and these must not be considered as opinions/views from the respective corporations, in which they work.

The following Sections survive any termination of this User Agreement: Fees, Content, Disclaimer of Warranties; Limitation of Liability; Indemnity, and Legal Disputes.

If you like to contact us for any reason with regard to Privacy Policy and Terms and Conditions, you may contact us at support@gowithdraw.com

I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE FOREGOING TERMS OF USE AND THE ENVICTO MARKETPLACE PRIVATE LIMITED PRIVACY POLICY AND AGREE THAT MY USE OF THE SERVICE IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.

AGREEMENT FOR USING Gowithdraw^™

This Agreement is a contract between you and Envicto Marketplace Private Limited.com and applies to your use of “Gowithdraw” platform.

By registering for the Services, you must read, agree with and accept all of the terms and conditions contained in this Agreement. This Agreement is provided to you and concluded in English. You agree that any use by you of the Services shall constitute your acceptance of the Agreement and we recommend that you store or print-off a copy of the Agreement (including all policies) for your records.

Please read this Agreement carefully and make sure that you understand it fully before using the Services. Please note that if you do not accept this Agreement, you will not be able to use the Services.

1. Customers are advised to obtain independent tax advice wrt TDS or any other allied tax-related issues. Envicto Marketplace Private Limited.com or any of our partner banks shall not be liable to provide any tax advice to customers at any point in time.
2. Envicto Marketplace Private Limited.com is a PropTech and Fintech (Rental Payment Transaction Service Provider). Via its FinTech arm, the company facilitates tenants to pay their rents via Credit Cards or Debit Cards. The company is technologically integrated with all leading banks operating in India.

Envicto Marketplace Private Limited.com Services are operated by Envicto Marketplace Private Limited E-Commerce (India) Private Limited having its registered address at 611A, Seva Samiti Nagar, Sion Koliwada, King's Circle, Mumbai- 400037, Maharashtra, India.

• Your Privacy:Protecting your privacy is very important to Envicto Marketplace Private Limited.com. Your passwords are stored on Envicto Marketplace Private Limited.com servers in encrypted form. We do not disclose your account details, postal or e-mail addresses to anyone except when legally required to do so and as specified in our Privacy Policy.Sensitive Information between your browser and the Envicto Marketplace Private Limited.com website is transferred in encrypted form using Secure Socket Layer (SSL). When transmitting sensitive Information, you should always make sure that your browser can validate the Envicto Marketplace Private Limited.com certificate.For further details on our Privacy Policy, please click here.
  • Transaction History: You can access your details of executed payment transactions and other Information relating to your Account by logging into Envicto Marketplace Private Limited.com and clicking on the "Account" tab.
  • Duplicate accounts: Envicto Marketplace Private Limited.com may refuse to create duplicate accounts for the same user due to security and client identification requirements. Envicto Marketplace Private Limited.com reserves the right to refuse the creation of duplicate accounts for the same user due to security and client identification requirements. In a case where duplicate accounts are detected, Envicto Marketplace Private Limited.com reserves the right to close or merge these duplicate accounts without notification.
• Eligibility
  • To be eligible for our Services, you must be at least 18 years old. You further represent and warrant to us that if you are an individual and you register and obtain a Envicto Marketplace Private Limited Property ID with us that you are not acting on behalf of an undisclosed principal or a third-party beneficiary.
  • Before being able to use the Service, we have to perform mandatory customer verification. For that, we may ask for a copy of your lease agreement.
  • Envicto Marketplace Private Limited.com.com reserves the right to access various government and private databases so as to verify your Information. If specific databases provide a match to the Information you provide, then we may not have to ask for further photographic evidence of your identity.
  • Envicto Marketplace Private Limited.com.com reserves the right to refuse to accept any new user or any transaction at its discretion.
• If using the Service on Rent Platform
  • Submitting an application for RG unique ID. You must submit payment orders online via your user account. You will be asked to provide us with:
    • Details of the Landlord/recipient and their bank account.
    • A PDF copy upload of your recent and active lease agreement.
    • Amount to be transferred, based on your monthly rent payable.
    • Please ensure & verify that the account no., IFSC code, and account holder's name are correct. Incorrect details may lead to issues with the rent payment in which case, Envicto Marketplace Private Limited and/or the Credit Card/Debit Card issuing banks shall assume no liability.

Once you completed your Envicto Marketplace Private Limited property ID online, we will send you confirmation by e-mail that we have received your Information, and an ID has been generated for you.

You should be aware that a payment order onwards to your Landlord is only complete and will only be processed by us once we are in possession of your funds for making the payment to the recipient. It is your responsibility to send us funds promptly on time via your chosen funding method. For ease of the process, you may consider putting an AUTOPAY/STANDING INSTRUCTIONS with your bank. We cannot influence the time it takes for funds to be sent to us by your bank or payment service provider. However, we are monitoring our receiving bank accounts at close intervals, and we will notify you. We will process your payment order as soon as funds arrive in our reports, provided they arrive before 5 pm on a Business Day. If funds arrive after 5 pm or on a day that is not a Business Day, your payment order will be processed during the next Business Day. The same applies if you submit your payment order after 5 pm or on a day that is not a Business Day.

• Execution times for payment ordersIf your transaction is processed and received on any given day, then we will ensure that the payment recipient' s/Landlord's bank or payment service provider receives the funds within 4 working days after we have started to process your payment order as described in section 3.2 above.You should note that it is our obligation to ensure that funds arrive at the recipient' s/Landlords bank account or payment account within the above timelines, however, we do not control the time it takes for the recipient' s/Landlords bank or payment provider to credit and make available funds to the recipient.You should further note that the above timelines are subject to all necessary security and customer identification checks being conducted in line with our security and identification guidelines. If further investigation or the collection of additional Information from you is necessary, we will let you know, but this may delay the execution of the payment order to the Landlord.Additional processing resulting from the account number correction could result in a delay of your rent payment by about 20 days. Envicto Marketplace Private Limited will not be responsible for any late payment charges you may incur due to this.
  • Refused Transactions
    • Envicto Marketplace Private Limited.com may refuse the payment order if we cannot match the user's name and allied particulars as provided to Envicto Marketplace Private Limited.com. In this case, you may be liable for an administration charge, which will be deducted from your deposit.
  • Cancellation of Transactions
    • You may cancel your transaction by taking away the standing instructions from your bank account. Once the credit card or debit card transactions are initiated, then Envicto Marketplace Private Limited.com cannot entertain any claims as the monies would have been transferred into the designated bank account of the Landlord as provided by you to us.
  • Your Obligations
    • You are responsible for ensuring the payment details you provide are accurate. Once Envicto Marketplace Private Limited.com has executed payment instructions, transactions cannot be reversed, and Envicto Marketplace Private Limited.com will not be liable in any way for any loss you suffer as a result of a transaction being carried out in accordance with your instructions.
    • In the unlikely event that you notice an error in either the payment sent or received as a result of using the Services, then you should immediately notify us at support@gowithdraw.com.
    • You agree not to use the Services for any unlawful activity, and Envicto Marketplace Private Limited reserves the right to investigate any suspicious activity or in response to any complaints or reported violations. When investigating any such activity, Envicto Marketplace Private Limited reserves the right to report suspected unlawful activity to any appropriate person or body and to provide them with any relevant information, including personal data.

• Fees on Credit Card transactions

Transaction Fee

• Transaction fees of 2% per transaction shall be applicable for all transactions via credit card.
  • However, in the case of other Cards (wherein the principal bank's costs vary), transaction fees over and above the former may be applicable.
  • Administration charges may only incur when our settlement banks or the receiving bank refuse your transaction due to incorrect payment details, their regulatory requirements, or any other valid reason. Any administrative charges from the settlement banks or the receiving banks will be deducted from your payment amount.
  • Any applicable taxes are additional.
  • General Terms
    • Third Party Services
      • You acknowledge and agree that Envicto Marketplace Private Limited.com may engage third-party partners and providers to deliver you the Services.
      • By using our Services, you agree to be bound by any user agreements established by any third party partners and providers that Envicto Marketplace Private Limited.com engages with. This is in addition to the Terms and Conditions set out in this Agreement.
      • By accepting and agreeing to the partner's terms and conditions, you expressly acknowledge that Envicto Marketplace Private Limited.com acts as agent of the partner and that Envicto Marketplace Private Limited.com shall have no liability for the actions or omissions of the third party partner (Our banking partners).
    • Communications
      • We are required to provide certain Information to you in writing. By accepting this Agreement, you agree that we can communicate with you electronically either by e-mail or by posting notices on the Envicto Marketplace Private Limited.com website.
      • For all maintenance /education payment transactions, Envicto Marketplace Private Limited shall be sending transaction payment advice to both transaction initiator as well as to the transaction recipient.
      • For all payments - Rent, Education, Maintenance, via Envicto Marketplace Private Limited, CASH points shall be distributed to both the transaction initiator and the recipient, at all times.
      • Terms and Conditions are based on various dynamic changes, which happen across processes and compliance from time to time. Hence, to effect those changes efficiently Envicto Marketplace Private Limited shall have full discretion to amend Terms and Conditions from time to time.
    • Events Outside Of Our Control
      • If we are unable to perform our obligations under this Agreement because of factors beyond our control, including a change of law, an event of Force Majeure, we will notify you as soon as is reasonably practicable and will use reasonable endeavors to secure the return of any money paid by you in respect of which we have been unable to discharge our obligations under this Agreement. We will not have any liability to you where we are unable to perform our obligations.
    • Complaints
      • We are committed to providing you with the highest standards of Service. If you feel we have not achieved that, please write to us at support@gowithdraw.com. If you feel your concern has not been addressed to your satisfaction, please write to us at admin@gowithdraw.com.
    • Entire Agreement
      • This Agreement and any document expressly referred to in it constitute the whole Agreement between us and supersede any previous discussions, correspondence, arrangements, or understandings between us.
    • Law And Jurisdiction
      • The provision of the Service and any dispute or claim arising out of the provision of the Service is governed by English law.
      • Any dispute or claim arising out of or in connection with the Service will be subject to the non-exclusive jurisdiction of the courts of Delhi.